In a study published in the Archives of Internal Medicine involving plaintiff depositions in medical malpractice litigation it was noted that problems of communications appeared in 71% of the depositions. In another study of hospital sentinel events communication were was also a significant factor in 60% of the events studied.
The factor that seems to be most prominent is that of inadequate or bad communications leading to not only malpractice litigation, but to other potential liabilities such as federal civil and criminal penalties. Additionally the use of the Internet, social media, smartphones, laptop computers, tablets and other electronic devices have contributed to a massive increase of new communication methods beyond the conventional face to face physician to patient discussion.
We provide guidance on appropriate use of medical communications and the choice of medical communication methods and devices in a rapidly changing medical environment.